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Terms of Service

Effective date: October 25, 2026  ·  Applies to the PDF批注通 (AnnoSync) and ID tools desktop software, account system and annosync.cn

Version: V1.3 | This version effective: Oct 25, 2026 | First published: Sep 6, 2026 | This revision: extends the scope to the ID tools (six products), distinguishes the licence rules of the main product from those of the ID tools, and corrects the wording on how account cancellation affects activated licences | The latest version is published at annosync.cn/agreement; in case of any inconsistency, the Chinese version published on the official website shall prevail.

[Notice] These Terms of Service (the "Terms") are entered into between you and Beijing Jiuxiao Wujie Technology Co., Ltd. ("we", "us") with respect to downloading, installing, registering, logging into and using PDF批注通 (AnnoSync) and the ID tools and related services. Please read these Terms carefully, in particular the clauses in bold (including clauses that exempt or mitigate our liability, limit your rights, and govern dispute resolution), which materially affect your rights and obligations. If you are under 18 years of age, please read these Terms with your legal guardian and use the products and services only with your guardian's consent. By registering an account, activating a license, downloading or installing any product, or using the products or services in any manner, you are deemed to have read and accepted these Terms. If you do not agree to any part of these Terms, please do not register or use the products.

01Definitions

1.1 "Software": the PDF批注通 (AnnoSync) desktop software developed and published by us, including executables, bundled components, documentation and installation media.

1.2 "ID Tools": the standalone desktop tools for which we provide licences and distribution through the official website, currently including PDF to Word, Data to Charts for InDesign, Table Craftsman for InDesign, Pinyin Toolkit for InDesign, Mind Map for InDesign and Word Import for InDesign, as well as similar tools expressly listed on the official website in the future.

1.3 "Products": the collective term for the Software and the ID Tools.

1.4 "Related Services": the account services, licence verification, update distribution, customer support and functions on annosync.cn that we provide along with the Products.

1.5 "Account": the account registered with your mobile phone number that identifies you and carries your licences and data.

1.6 "License": the right to use a Product within an agreed term, scope and feature tier obtained by you through payment or trial. Licences for the Software include subscriptions (monthly/annual), perpetual licences, trial licences, single-use licences and update-service add-on packs; ID Tools are licensed per tool on a perpetual basis (one card, one machine), as shown on the purchase page.

1.7 "Manuscript Content": the documents, annotations therein, adjacent text fragments and analysis results involved in your use of any Product.

02Account

2.1 You shall register with a true, accurate and complete mobile phone number as your account identifier, and complete registration verification and identity check via email verification code; you shall update your information promptly upon change.

2.2 The Account is for your personal use only. Please keep your Account credentials safe. You shall bear losses and liabilities arising from your own disclosure, poor safekeeping, or transfer or lending of the Account. If you discover the Account has been stolen, contact us immediately and we will assist in handling it in accordance with the law.

2.3 You may request Account cancellation at any time. After cancellation is completed, we will delete or anonymize your personal information in accordance with the law. Please note: after cancellation, unused card keys, order entitlements and account data cannot be recovered; an activated licence bound to a device is not automatically released by account cancellation and continues to be handled under the licence rules of the relevant Product and server verification results. If there are unused card keys or unexpired paid entitlements under your Account, we recommend contacting customer service to arrange handling before applying for cancellation. Where laws or administrative regulations otherwise provide for refunds, or where we have made separate commitments, those provisions shall prevail. The cancellation process is described in the Privacy Policy.

2.4 We provide a password recovery channel. For account security, we may ask you to provide verification information retained at registration.

03Software License

3.1 During the effective period of your License, we grant you a non-transferable, non-exclusive, non-sublicensable right to install and use the relevant Product on devices you own or lawfully control.

3.2 Main product licence and device binding: to prevent licence abuse, activation of a PDF批注通 licence is bound to a device. A perpetual licence may be re-bound to up to 3 different devices in total (the original device binding must be deactivated before each migration); for special circumstances such as device damage or loss, contact us for assistance. Detailed rules are as shown on the purchase page. Team / enterprise seat licenses follow seat-management rules: one license binds as many machines as the seats purchased; seat re-assignment is done by the administrator self-service under Account Center → Enterprise Management (unbind, then bind), subject to a 24-hour cooldown per seat and per-calendar-month limits; for abnormal frequent re-binding we retain risk-control measures (including temporarily freezing self-service unbinding for manual verification), while normal use of already-bound seats is unaffected.

3.3 ID Tool licence and device binding: ID Tools are licensed separately per tool and are perpetual (as shown on the purchase page); one card binds one device; activation requires one online connection, after which the tool can be used offline on that machine; if the machine has not been verified online for a long period, relevant functions may be suspended and will resume after online verification; when changing devices, first run "Unbind this machine" on the original device, then enter the card key on the new device to activate; if purchased through an official website account, you may also use "Rebind to this machine" in the Account Center, with the cooldown period and limits shown on the page and in the product. ID Tools are not subject to the main product's subscription, trial licence, single-use licence, enterprise seat or 3-device cumulative rebinding rules.

3.4 Trial licenses (including all trial and experience benefits) are for evaluating the Software before formal purchase; a trial license allows use of the agreed functions within its validity, but we recommend not using trial output directly for formal commercial delivery. Trial licenses may not be transferred, rented out or shared.

3.5 Organizational users (legal persons or unincorporated organizations) shall purchase a number of licenses matching actual use for their employees' work needs, and shall not rotate a single license among multiple users.

3.6 Except as expressly licensed herein, all other rights are reserved by us.

04Payment, Renewal and Refunds

4.1 Purchase through our official channels only; prices and feature tiers are as shown on the purchase page at the time of purchase. We may adjust pricing, but this does not affect the content of rights you have already purchased.

4.2 After expiry you may manually purchase renewal. We will not auto-charge or auto-renew without your active operation.

4.3 Refund rules (please read carefully):

(1) For a license key not yet activated, you may apply for a no-reason refund within 7 days of purchase; after verification, a full refund will be issued;

(2) Once a license is activated, it is deemed that the digital goods have been delivered and use has begun; except for the quality-refund circumstances below and as otherwise provided by laws and regulations, an activated license does not support no-reason refunds;

(3) If a refund is requested due to failure to activate, or the software functions do not match the purchase-page description or other quality issues, after verification you may choose a replacement license or a full refund;

(4) Refunds, after verification of identity and order, are returned via the original payment channel, generally within 3–7 business days; actual arrival time is subject to the payment provider;

(5) If your License is terminated for breach of these Terms, we will, taking into account the circumstances of the breach and your actual use, consult with you on handling the remaining license term; where laws or administrative regulations provide otherwise, those provisions prevail;

(6) You may request an invoice (fapiao) for purchased licenses from us.

The refund rules above also apply to the ID Tools; ID Tools are perpetual licences with one card bound to one machine, as shown on the respective purchase page.

4.4 Under Article 25 of the Law on the Protection of Consumer Rights and Interests of the People's Republic of China and Article 7(2) of the Measures on the Seven-Day No-Reason Return of Goods Purchased Online, for digital goods whose value depreciates substantially upon activation or trial, the seven-day no-reason return may not apply subject to your confirmation at the time of purchase; we will prominently ask for your confirmation on the purchase page. The foregoing does not affect your statutory rights to quality assurance, replacement or refund.

05Usage Rules

5.1 You shall not:

(1) reverse engineer, decompile or disassemble any Product, or attempt to obtain source code, algorithms, keys or license-verification logic;

(2) modify, translate, adapt, merge or redistribute any Product, or build products or services substantially similar in function;

(3) remove, hide or alter copyright notices, trademarks, watermarks or rights statements in any Product;

(4) transfer, lend, rent out or share the License, or circumvent license and device-binding mechanisms by technical means;

(5) process content you have no right to hold or disseminate, or use any Product for any illegal activities;

(6) disrupt normal operation of any Product and the Related Services, including unauthorized access, malware propagation, attacks on or interference with servers.

5.2 You shall warrant that you lawfully hold or are lawfully authorized to process the manuscript content you process with any Product, and that such processing does not infringe any third party's copyright, trade secrets, personal information or other lawful rights and interests.

5.3 If you breach this Section, we may, depending on severity, take measures such as warnings, feature restriction, suspension or termination of the License, and preserve evidence to pursue liability in accordance with the law.

06Manuscript Content and Data

6.1 Ownership unchanged: all your rights in the manuscript content are unaffected by use of any Product. We touch and process manuscript content only to the extent necessary to provide the service to you.

6.2 Cloud processing (PDF批注通): to parse annotations and validate exports, when you actively initiate cloud analysis/export, PDF批注通 transmits to our servers the annotation content you submit, adjacent text fragments, matched phrases and validation digests; they are deleted immediately after processing completes — never retained, never uploading complete documents, and never used to train any artificial intelligence model. A PDF you actively upload through the website "Online Preview" feature is described separately in the Privacy Policy: it is used only for that analysis and deleted immediately upon completion. The ID Tools process documents locally in principle; if a tool offers optional cloud or AI features, this will be described separately in that product's interface and your consent will be obtained.

6.3 AI-assisted features: the AI capabilities of the Software and of any Product providing AI-assisted features are powered by third-party model service providers engaged by us. To complete that parsing, relevant text fragments are processed by our servers and sent to the model providers; we have agreed with them that such data shall not be used for their own purposes. AI output is for your reference only; you should manually review before exporting or delivering; AI output constitutes no professional advice or warranty of any kind. AI-assisted suggestions will be clearly marked in the Software interface (e.g., an "AI" tag); please exercise discernment; no organization or individual may maliciously delete, tamper with, forge or conceal such marks. If you publish or deliver AI-assisted generated or modified content, please verify the content yourself and comply with labeling requirements for AI-generated content under the Measures for Labeling AI-Generated Synthetic Content and other applicable laws and regulations.

6.4 Data-sharing improvement program is voluntary: usage-data reporting and issue reporting in the Software and in any Product providing this feature are optional, off by default, enabled item by item with your explicit consent, and can be turned off at any time. Before enabling, we clearly state in the Software the scope of collection, purpose and retention. Whether you enable it does not affect core functions.

6.5 Each Product stores necessary operating data on your device (licence information, logs, project library, rule library, etc.), managed by you. The processing rules for your data and data stored on our servers for you are set out in the Privacy Policy.

07Intellectual Property

7.1 Intellectual property in each Product and the Related Services (including the software itself, components, documentation, interface design, icons, trademarks and text materials) belongs to us or the respective right holders and is protected by copyright, trademark, patent and other laws.

7.2 Without our written permission, no one may copy, disseminate, record, mirror any Product or website content in any form, or use it for commercial purposes.

7.3 "PDF批注通", "AnnoSync" and the product names, icons and related marks displayed on this website are our trademarks, marks or product names. Unauthorized use in any manner is prohibited.

7.4 Each Product uses certain open-source components; the relevant open-source license notices are distributed with the Product, and we respect the copyright statements of such components.

08Service Changes, Interruption and Termination

8.1 We may adjust, suspend or optimize service content due to business adjustments, technical upgrades or legal requirements. For material changes, we will give reasonable prior notice via in-app announcements, website announcements or your retained contact details.

8.2 If your conduct breaches these Terms or laws, we may, depending on severity, warn, restrict functions, suspend service or terminate the License, and preserve evidence for lawful recourse.

8.3 You may stop using and uninstall any Product at any time, and request deletion of personal information or Account cancellation under the Privacy Policy.

8.4 After termination of these Terms, clauses that by their nature should survive (including intellectual property, limitation of liability, dispute resolution) remain effective.

8.5 Service continuity and wind-down arrangements: we will use commercially reasonable efforts to keep the Products and the Related Services available. If we decide to cease operation of a Product or the Related Services, we will notify you at least 90 days in advance via website announcements and notices in that Product; for paid licenses still within their validity, we will provide reasonable transition arrangements, including but not limited to: keeping license-verification services available, providing a version not dependent on online services, or negotiating other compensation for your remaining rights and interests. Please complete local data export and backup in a timely manner after learning of the wind-down notice.

09Warranty and Limitation of Liability

9.1 Each Product is provided "as is". To the maximum extent permitted by applicable law, we do not warrant that the Products will be uninterrupted, error-free or absolutely accurate; the Products are assisted tools; analysis, conversion or export results may contain deviations, and you should perform a final manual check before formal delivery.

9.2 To the extent permitted by applicable law, we are not liable for indirect losses (including loss of profits, expected gains, business interruption, etc.). Each Product provides backup or undo functions where supported; if your file is damaged due to the Product, we will make reasonable efforts to help you restore it and bear liability in accordance with the law. This Section does not exclude or restrict other liability we should bear by law.

9.3 This Section does not exclude or restrict liability that may not be excluded or restricted by law, including liability for damage caused by intent or gross negligence, and liability for personal or property damage caused by product defects.

9.4 For service anomalies caused by force majeure, basic telecom failures, changes in third-party software or systems (such as word-processing, layout software, operating systems) or other causes not attributable to us, we are not liable after making reasonable efforts, but will assist you in restoring use.

10Amendment of the Terms

10.1 We may amend these Terms according to changes in laws and business needs. Amended Terms will be published on the official website with an effective date; for important changes affecting your main rights and obligations, we will notify you at least 7 days in advance through prominent means such as in-app pop-ups, in-app notices or your retained contact details. Where an amendment would reduce your rights or increase your liabilities, we will obtain your confirmation again in accordance with the law; until confirmed, the relevant amendment does not take effect for you.

10.2 If you do not agree to the amended Terms, you may stop using and uninstall any Product and request Account cancellation; before you explicitly consent to the amendment, the rights and obligations between the parties remain governed by the pre-amendment version.

11Notices and Delivery

11.1 Notices to you may be delivered through any one of in-app messages, website announcements, or the mobile number or email you retained at registration; a notice is deemed delivered upon successful sending. Please ensure your contact details are true, accurate, valid and updated in time.

11.2 Notices from you to us shall be made through the official contact channels stated in these Terms or the Privacy Policy.

12Governing Law and Dispute Resolution

12.1 The conclusion, performance, interpretation and dispute resolution of these Terms are governed by the laws of mainland China (excluding the laws of Hong Kong, Macao and Taiwan and conflict-of-law rules).

12.2 Disputes arising from these Terms shall first be resolved through friendly consultation; failing that, either party may bring a lawsuit before a people's court with jurisdiction at the defendant's domicile or at the place of contract performance.

12.3 If any clause of these Terms is held invalid or unenforceable, the validity of the remaining clauses is unaffected.

13Contact

13.1 Operating entity: Beijing Jiuxiao Wujie Technology Co., Ltd.

13.2 You may contact us via the official email shown on the website "Help Center" (annosync@foxmail.com) or the contact details displayed on the "Settings" page of each Product. We will reply within 15 business days of receiving your inquiry or complaint.

13.3 These Terms, the Privacy Policy and the Legal Notice together constitute the entire agreement between you and us; in case of inconsistency on the same matter, the document with higher hierarchical force or the later-published one prevails.

Thank you for choosing ANNOSYNC products. Let every task land precisely in the finished work.

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