Help Center

Open the app. Drag the annotated PDF into the left panel, then drag your Word or Indd file into the right panel. Click Analyze — the engine scans all annotations and sorts them automatically.

Needs Review — the engine understood the intent but wants your confirmation before executing. Most annotations land here.
Auto-applied — high-confidence edits already applied.
Unknown — the engine couldn’t process these. A reason is shown for each.

Click Export & Sync in the top right. Word mode generates a modified .docx directly. Indd mode generates and runs a script. A comparison report appears after export.

Key principle: select the exact text to change, then write a clear command. Best patterns:

change X to Y   delete X   add Y before X   X: add period at end

“change comma to period”, “delete however”, “add article the before word” — all high-recognition examples.

Supported: Highlight, Strikethrough, Text notes, Shape marks with instructions, Underline with replacement commands.
Not supported: Handwritten annotations, Image stamps, Graphics-only marks without text instructions.

That is by design — the engine’s safety floor routes every change it is not 100% sure about into "Needs Review" for you to confirm. For English manuscripts the typical automation rate is 60–80% (source: internal testing). The more consistently annotations are written, the higher the auto-applied share gets.

.docx (Word 2007 and later). Convert legacy .doc files first. Not supported: .rtf, .odt.

By default, yes — the engine preserves all existing formatting. If an annotation asks to change formatting (bold, font change, size adjustment), the engine can apply those style modifications precisely.

Yes. The engine scans body text as well as footnotes and endnotes, and applies text replacements inside them. Style-only edits within notes (e.g. font or size changes) are routed to manual review in this version and flagged in the report.

A suffix is added to the original filename. Customize in Settings → Export.

Direct link: Open the INDD document, then click “Indd direct link” in the app. The engine detects installed versions automatically.
Script execution: You can also manually run the generated script from Indd’s Scripts panel.
IDML export: Select an .idml file, analyze, then open the result in Indd.

The engine auto-discovers installed Indd versions on your machine (CC 2019 and later). If direct link isn’t available for your version, you can still use the generated script or IDML export.

1. Save your document first.
2. Close third-party plugins that might interfere.
3. Use Indd’s Undo to revert all changes.

A .txt comparison report is generated alongside the INDD file after export.

Paste your license key (format: ARP-XXXX-XXXXXX-signature) in the activation dialog. Internet connection is required for both activation and analysis.

Trial card (TRL prefix): fixed 3 days of full features from activation (5 AI-assisted parsing credits). Stacks with paid cards without losing time.
Single-use card (SGL): $5.9 per book — one card covers one book: the first export binds that book, and you can keep re-exporting the same book as many times as you need (fix things in review, export again, no limit); moving to another book takes a new card. No time limit — an unused card never expires (1 AI-assisted parsing credit).
Term card (STD/STP prefix): monthly subscription, 30 days counted from activation.
Annual card (SAT/SAP prefix): 365 days counted from activation, with annual privileges.
Perpetual card (PRB/PRO prefix): one-time purchase, two years of updates included.
Extension card (ETB/ETP prefix): an invited first purchase of a monthly plan automatically adds 7 days (from activation), delivered into your card pack with the first order — nothing to claim; an invited first purchase of an annual plan adds 30 days, issued as a same-tier term card (STD/STP).

One trial card per machine — entering another trial card on a machine that already used one reports the limit. The "New-user gift" trial card in the Account Center is claimed per account, once each.

Old machine: Settings → Deactivate. New machine: Enter the same key. Contact support for remote deactivation if the old machine is unavailable.

No. Same-tier renewal stacks your remaining days (e.g. 10 days left on a monthly plan + a new 30-day monthly card = 40 days). Upgrading to a higher tier restarts from the new card’s duration and does not stack.

Our installers carry no commercial code-signing certificate, so some antivirus tools flag unsigned programs — this is a false positive, not malware (every installer on this site is registered and hash-verified). To resolve:
1. Windows Defender: Virus & threat protection → Protection history → Allow, or add the install folder under Settings → Exclusions;
2. Huorong / 360: restore the file from quarantine and add it to the trust list;
3. If it keeps happening, contact support (QQ 1669823102) — we can provide the exact SHA256 of the current installer for verification.

1. Check proxy settings on your machine and disable if set.
2. Try a different network (e.g. mobile hotspot).
3. Contact support if the issue persists.

Large batches can take seconds to tens of seconds. Try "Cancel" first. Data is auto-saved.

The engine auto-backs up before export. Find the .bak file and rename it back to .docx. Contact support with the file.

The "Unknown" tab shows reasons. Handle these manually in your target application. The export report lists processing status.

QQ Group: 210368082
Support QQ: 1669823102
Email: annosync@foxmail.com
WeChat Official Account: AnnoSync (search in WeChat to follow for updates & help)



Weekday response: typically within 5 business days; annual and perpetual users get a priority support lane targeting 1 business day. For urgent issues, use the QQ group first.